Have you ever pictured what a career in BPO is like, is it only for college graduates or does it harbour the potential for a long-term career. Do they require a specialized set of skills, whether significantly distinct traits are called for.
Perplex You
Well, lots of myths abound and need to be busted, they would perplex you no end and surprise you as well. Business process outsourcing no longer happens to be only about fresh college grads who are just out of college.
Demanding Processes
They are infamous for spending the nights working long shifts at various call centers, of late the term has been rechristened as Business Process Management or BPM for short wherein, the industry serves the most critical as well as demanding processes of various global brands.
Phenomenal Rate
The IT-BPM market is growing at a phenomenal rate, half of the global sourcing is happening from India itself and it happens to be an excellent, equal opportunities employer as women constitute nearly half of the workforce.
Specialized Professionals
The BPM workforce employs specialized professionals, be they accountants, scientists, doctors, engineers and all sorts of lawyers among others. The generally held belief, that odd working hours are the reason behind attrition may appear to be true on a cursory look, however when one delves deeper, one comes across startling revelations.
Graveyard Shift
Round the clock work environment is nothing new per se as far as the globalized economy is concerned. Hotels, hospitals, media, airlines, factories, transportation sector, the armed forces, and the IT industry all work 24*7, BPO is no different, the argument that attrition is caused in bpo jobs in India by graveyard shifts is unfound though.
Final Thoughts
The BPM sector is hiring skilled professionals in its workforce. Any career can be dead-end if you lack career focus or have no focus at all. The BPM industry is witnessing a spurt in growth activity and has a huge demand for talented people across sectors industries and levels, now is the best time to join the bandwagon.
