Tech Mahindra Is Hiring || Inbound Voice Process @ Chandigarh ( Job Ref : 71IV7E298016 )
- Job Title:
- Tech Mahindra Is Hiring || Inbound Voice Process @ Chandigarh
- Job Location:
- Chandigarh - Chandigarh
- Category :
- ITES / BPO / KPO / RPO / Customer Service / Operations
- BPO / KPO / ITES / RPO
- Work Type:
- Full Time
- Job Role:
- Associate/Sr.Associate - (Non Technical)
- Job Type:
- Annual Salary:
- Experience Required:
- 0-4 Years
- Urgent Openings In Tech Mahindra - Chandigarh For Flipkart Inbound Voice Process.
Kindly contact the following for queries and scheduling the interview:
About The Company:
- Tech Mahindra Limited is an Indian multinational provider of information technology (IT), networking technology solutions and Business Process Outsourcing (BPO) to the telecommunications industry.
- Tech Mahindra has 926 active clients as of March 2018, with over 113,550 employees across 90 countries.
- Tech Mahindra was ranked #5 in India's IT firms and overall #111 in Fortune India 500 list for 2012.
Location : Chandigarh
Profile : Customer Service Associate
Process : Flipkart Inbound Voice Support
1) Answer calls/emails professionally to provide information about products and services, take/cancel orders or obtain details of complaints.
2) Keep records of customer interactions, details of inquiries, complaints and comments as well as actions taken.
3) Process orders, forms and applications.
4) Follow up to ensure that appropriate actions were taken on customers' requests.
5) Refer unresolved customer grievances or special requests to designated departments for further investigation.
Who Are We Looking For:
1) A graduate preferably with 0-3 years of experience in any voice process/ customer handling/ grievance handling.
2) Freshers with remarkable English communication skills are also welcome.
3) Exceptional interpersonal and customer relationship building skills.
4) Excellent written & verbal communication skills.
5) Intelligent, articulate, high-energy, and self-motivated.
6) Disciplined, enthusiastic, and intent focus on attention to detail.
7) Ability to work in a fast paced organization.
NOTE: No fees/ charges will be taken. It's a free of cost procedure.
Established in :
17, Bareilly - Badaun Rd, Mahaveer City Colony, Jagriti Nagar, BDA Colony, Bareilly Bareilly, Uttar Pradesh - 243001, India
Website : http://thrconsultants.com