Tech Mahindra Hiring Freshers/ Grad/ UG For Non-tech Job ( Job Ref : C9LXQ2303075 )
- Job Title:
- Tech Mahindra Hiring Freshers/ Grad/ UG For Non-tech Job
- Job Location:
- Chandigarh - Chandigarh
- Category :
- ITES / BPO / KPO / RPO / Customer Service / Operations
- BPO / KPO / ITES / RPO
- Work Type:
- Full Time
- Job Role:
- Associate/Sr.Associate - (Non Technical)
- Job Type:
- Annual Salary:
- Experience Required:
- 0-4 Years
: Customer Service AssociateProcess
: Flipkart Inbound Voice Support
1) Answer calls/emails professionally to provide information about products and services, take/cancel orders or obtain details of complaints.
2) Keep records of customer interactions, details of inquiries, complaints and comments as well as actions taken.
3) Process orders, forms and applications.
4) Follow up to ensure that appropriate actions were taken on customers' requests.
5) Refer unresolved customer grievances or special requests to designated departments for further investigation.
1) A graduate preferably with 0-3 years of experience in any voice process/ customer handling/ grievance handling.
2) Freshers with remarkable English communication skills are also welcome.
3) Exceptional interpersonal and customer relationship building skills.
4) Excellent written & verbal communication skills.
5) Intelligent, articulate, high-energy, and self-motivated.
6) Disciplined, enthusiastic, and intent focus on attention to detail.
7) Ability to work in a fast paced organization.
No fees/ charges will be taken. It's a free of cost procedure.
Established in :
17, Bareilly - Badaun Rd, Mahaveer City Colony, Jagriti Nagar, BDA Colony, Bareilly Bareilly, Uttar Pradesh - 243001, India
Website : http://thrconsultants.com