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Tech Mahindra Hiring Freshers/ Grad/ UG For Non-tech Job

Tech Mahindra Hiring Freshers/ Grad/ UG For Non-tech Job ( Job Ref : C9LXQ2303075 )

THR Consultants

View Company Profile

Job Summary

Job Title:
Tech Mahindra Hiring Freshers/ Grad/ UG For Non-tech Job
Job Location:
Chandigarh - Chandigarh
Category :
ITES / BPO / KPO / RPO / Customer Service / Operations
Industry:
BPO / KPO / ITES / RPO
Work Type:
Full Time
Job Role:
Associate/Sr.Associate - (Non Technical)
Job Type:
Regular
Annual Salary:
INR50000-200000
Experience Required:
0-4 Years
Job Description
Profile

: Customer Service Associate

Process

: Flipkart Inbound Voice Support


Job Description:
 

1) Answer calls/emails professionally to provide information about products and services, take/cancel orders or obtain details of complaints.
2) Keep records of customer interactions, details of inquiries, complaints and comments as well as actions taken.
3) Process orders, forms and applications.
4) Follow up to ensure that appropriate actions were taken on customers' requests.
5) Refer unresolved customer grievances or special requests to designated departments for further investigation.

Who Are We Looking For: 

1) A graduate preferably with 0-3 years of experience in any voice process/ customer handling/ grievance handling.
2) Freshers with remarkable English communication skills are also welcome.
3) Exceptional interpersonal and customer relationship building skills.
4) Excellent written & verbal communication skills.
5) Intelligent, articulate, high-energy, and self-motivated.
6) Disciplined, enthusiastic, and intent focus on attention to detail.
7) Ability to work in a fast paced organization.

NOTE: 

No fees/ charges will be taken. It's a free of cost procedure.

View Contact Details

Contact Person Name: Shivani Kapoor

Contact Number:8006010137

E-mail ID-1: shivani@thrconsultants.com

THR Consultants

THR Consultants

Established in :

17, Bareilly - Badaun Rd, Mahaveer City Colony, Jagriti Nagar, BDA Colony, Bareilly Bareilly, Uttar Pradesh - 243001, India

Website : http://thrconsultants.com

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