YOU ARE HERE :   Home Jobs By Category ITES / BPO / KPO / RPO / Customer Service / Operations Team Leader

Team Leader

Team Leader ( Job Ref : SOX1XZ188512 )

Career Guideline

View Company Profile

Job Summary

Job Title :

Team Leader

Job Location :

Navi Mumbai - Maharashtra

Category :

ITES / BPO / KPO / RPO / Customer Service / Operations

Industry :

BPO / KPO / ITES / RPO

Work Type :

Full Time

Job Role :

Team Leader

Job Type :

Regular

Annual Salary :

INR400000-700000

Experience Required :

4-9 Years

Key Skills Sets for This Job:

Team Leading

Job Description
    Greetings for the day.
    Position Team Leader finance domain
    Location ; Navi Mumbai
    JD
    Team Leader Fundamental Data Operations 
    General Job Responsibilities 
    Assist in managing and developing a team of 10+ data analysts by providing clear direction, establishing SMART goals, and optimizing resource allocation.
    Serve as an equity data expert for companies listed on global exchanges and demonstrate excellent judgment in selecting methods and techniques for obtaining solutions.
    Working closely with multiple global teams and across various functions. Participate regularly in global calls and meetings.
    Assist the team to identify and eliminate roadblocks by partnering with technology teams and other database teams. 
    Should be able to research complex projects leading to actionable recommendations and solutions
    Fair product knowledge, both upstream and downstream.
    Assist in promoting LEAN Six Sigma tools and methodologies as an analyst framework for assessing the root cause of issues and improving processes.
    Ensure appropriate methods and techniques to improve and maintain the highest quality standards in the data collected by the team
    Acts as main point of contact/manager for his or her entire team for all questions, comments and concerns.
    Tracks, measures and reports on agreed daily, monthly and quarterly metrics to the all stakeholders.
    Provides coaching and training to team members as appropriate and according to the specific needs of the individual and the group.
    Identifies areas for improvement across the team and proactively takes steps to improve upon these weaknesses by offering ideas for individual and group training, and conducting or arranging individual and group training sessions as appropriate.
    Sets goals and priorities for the individuals in the team in consultation with the Manager and Senior Manager/Director
    Effectively motivates and rewards the team insuring good overall morale.
    Conducts performance reviews of each team member and explains/sets career development paths and opportunities for team members.
    Monitors researcher availability to guarantee minimum staffing requirements are met/exceeded.

    Daily Job Responsibilities/Deliverables 
    Hold sessions with the team to communicate any changes, issues, procedures or reminders.
    Communicate any questions, issues or recommendations with regards to process, workflow, technology, methodology, team morale etc. all stakeholders.
    Operational matters
    o Accept/reject leave requests.
    o Arrange for job shifts based on daily staffing requirements.
    Provide floor support by answering questions, solving issues that come up throughout the day and observing the dynamics of the team.
    Monitor production and quality for all researchers onsite
    Ensure adequate engagement levels of the staff to drive business results

    Competencies
     

    Attention to Detail 
    Methodical Problem Solving Skills
    Analytical (Must be able to interpret data and analytics in an operations environment)
    Excellent Organization Skills (Email, Task Management, Follow-up)
    Self-Motivated
    Ability to Motivate and Build Relationships with Others
    Ability to Both Take and Give Direction & Criticism
    Willing and excited about working with and developing Team Members
    Goal Oriented
    Honesty & Integrity

    Other Requirements 
    Prior experience leading teams of 10+ people.
    Demonstrated ability to develop talent.
    Eager and ready to work in a high-performance culture.
    Ability to take calls early or late some nights of the week 

    Desired Candidate Profile 
    Bachelor/Masters degree in finance/business with an exceptional academic record
    Professional degree (CA, CA-Inter, ICWA, ICWA-Inter) preferred
    8 + years of professional work experience at various levels of seniority
    Strong people and project management skills
    Ability to effectively communicate with local and international teams
    Proven experience optimizing processes
    Interested in financial research
    Eager to work in a high-performance culture

    Regards
    Sayli T
    8655002239

Career Guideline

Career Guideline

Established in : 2011

6/022 Jai Siddhi Vinayak C.H.S. Sambaji Nagar, Near HDIL Mall Sahar Road, Andheri (E) Mumbai, Maharashtra - 400069, India

videoVideos photo Images

RKA Jobs, LLC. has taken all reasonable steps to ensure that information on this site is authentic. Applicants are advised to research bonafides of advertisers independently. RKA Jobs, LLC. shall not have any responsibility in this regard. We also recommend that you visit Privacy Policies and Terms of use for more comprehensive information on this aspect.

Get the latest jobs
emailed to you inbox.

Already Registered !! Login

Tool to help you

  • Fast Upload

    Fast Upload

    Upload your resume and get noticed by recruiters to receive the latest job post and vacancies right away to your email.

     
  • Advanced Skill Search

    Advanced Skill Search

    Our advanced search tool select the key elements of your profile,or the choices made therein and provides you with the best results.

     
  • Resume Writing

    Scale Up for Interview

    Get the best Interview tips from our ace career advisors, to mould you best for any interview you choose to crack.

     
  • Resume Writing

    Resume Writing

    Showcase the best of you with our resume writing tips and never miss a chance to get noticed by the recruiters.

     
  • Resume Database

    Resume Database

    Connect to our resume database that holds the best of resume for you to search the finest candidate matching your requirement.

     
  • Talent Hunt

    Talent Hunt

    Step ahead, take the advantage of posting the right job with the right skills you require.

     
  • Universe Services

    Universe Services

    Fast and easy way to recruit; provided with a world class service, we give you the choice of the most economical membership plan to best suit your requirement.

     
 

Subscribe For Newsletter
Ask your Question