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Help Desk Analyst

Help Desk Analyst ( Job Ref : CASUCA269609 )

DatamanUSA LLC

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Job Summary

Job Title:
Help Desk Analyst
Job Location:
Durham - North Carolina
Category :
IT Software - System Programming
Information Technology
Work Type:
Full Time
Job Role:
Tech Support Engineer
Job Type:
Annual Salary:
Experience Required:
5-7 Years

Key Skills Sets for This Job:

Help Desk SQL queries

Job Description
  • Experience and knowledge of browser-based applications. Required 3 years
  • Experience researching, analyzing and interpreting automated system problems. Required 5 years
  • Experience working in an Application/Production Support based (not hardware) help desk environment. Required 3 years
  • Working knowledge of social services and Medicaid programs and systems. (Desired)
  • Experience writing and running SQL queries. (Desired)
  • Experience in phone based Customer Service focused roles, being able to think and respond quickly to customer questions. Required

DatamanUSA LLC

DatamanUSA LLC

Established in : 2000

6890 S Tucson Way, Suite 100 Centennial, Colorado - 80112, United States

Website :

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