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Freshers/ Exp Can Apply Now For Voice Process In Tech Mahindra

Freshers/ Exp Can Apply Now For Voice Process In Tech Mahindra ( Job Ref : VDLCXO293116 )

THR Consultants

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Job Summary

Job Title:
Freshers/ Exp Can Apply Now For Voice Process In Tech Mahindra
Job Location:
Noida, New Delhi/NCR - Delhi/NCR
Category :
ITES / BPO / KPO / RPO / Customer Service / Operations
Industry:
BPO / KPO / ITES / RPO
Work Type:
Full Time
Job Role:
Associate/Sr.Associate - (Non Technical)
Job Type:
Regular
Annual Salary:
INR125000-250000
Experience Required:
0-3 Years
Job Description
    Mega Openings In Tech Mahindra Noida For Flipkart- Large Process. 

    Kindly contact the following for queries and scheduling the interview:
    Ms. Neelam_7251000195
    Ms. Divyanshi_839000104
     

    About The Company: 
    - Tech Mahindra Limited is an Indian multinational provider of information technology (IT), networking technology solutions and Business Process Outsourcing (BPO) to the telecommunications industry.
    - Tech Mahindra has 926 active clients as of March 2018, with over 113,550 employees across 90 countries.
    - Tech Mahindra was ranked #5 in India's IT firms and overall #111 in Fortune India 500 list for 2012.


    Location: Noida
    Profile:  Customer Service Associate
    Process : Flipkart Premium
    Salary: 15k to 22k (Negotiable).

    Job Description: 
    1) Answer calls/emails professionally to provide information about products and services, take/cancel orders or obtain details of complaints.
    2) Keep records of customer interactions, details of inquiries, complaints and comments as well as actions taken.
    3) Process orders, forms and applications.
    4) Follow up to ensure that appropriate actions were taken on customers' requests.
    5) Refer unresolved customer grievances or special requests to designated departments for further investigation.

    Who Are We Looking For: 
    1) A graduate preferably with 0-3 years of experience in any voice process/ customer handling/ grievance handling. 
    2) Freshers with remarkable English communication skills are also welcome.
    3) Exceptional interpersonal and customer relationship building skills.
    4) Excellent Written & Verbal Communication Skills. 
    5) Intelligent, articulate, high-energy, and self-motivated. 
    6) Disciplined, enthusiastic, and intent focus on attention to detail. 
    7) Ability to work in a fast paced organization. 

    Interview Process:
    1) Typing speed and Accuracy: 25 WPM with 85% accuracy
    2) Candidates should clear Versant test.
    3) Candidate should clear Psychometric score of minimum 65%
    4) Candidate should go through Client round where the screening will be completely based on the candidate's knowledge about Flipkart.

    Note: No fees/ charges will be taken for the interview. It is completely free of cost.
View Contact Details

Contact Person Name: Shivani Kapoor

Contact Number:8006010137

E-mail ID-1: shivani@thrconsultants.com

THR Consultants

THR Consultants

Established in :

17, Bareilly - Badaun Rd, Mahaveer City Colony, Jagriti Nagar, BDA Colony, Bareilly Bareilly, Uttar Pradesh - 243001, India

Website : http://thrconsultants.com

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