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Business Analyst

Business Analyst ( Job Ref : C2VC0L341475 )

Tephra inc

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Job Summary

Job Title:
Business Analyst
Job Location:
Detroit - Michigan
Category :
IT Software - Application Programming / Maintenance
Industry:
Information Technology
Work Type:
Full Time
Job Role:
Business Analyst
Job Type:
Regular
Annual Salary:
Negotiable
Experience Required:
2-8 Years
Job Description
[5- 12 years Expereince. BA Experience in Manufacturing Industry]
Openings for other Locations:Atlanta, GA,Charlotte, NC,Phoenix, AZ
Job Description
Business Analysis for leading global manufacturing clients on Digital Customer Experience Management (After sales & marketing, Service transformation, Service parts management and Warranty management, ecommerce)
Work in consulting assignments at various client locations. Own work-streams within a large assignment. Lead consulting assignments.
Support solution development on leading key functional streams (CPQ, CRM, Pricing, CLM, Customer Service, Digital Marketing, Warranty, Service Parts, Fleets, Rentals and Leasing, Portals, Campaigns) by giving the domain inputs to IT teams.
Experience/ Knowledge of industry leading products like Salesforce, Apttus, Zuora, Adobe, SAP Callidus Cloud, PROs would be preferred.
Good written and oral communication skills. Ability to connect, consult and collaborate with our client SMEs and COEs, research industry trends and best practices to provide insights and recommendations to client.
Work on pre-sales activities for identifying and converting business consulting and IT implementation opportunities.
Working in an Agile delivery environment with client teams
Responsibilities:
Lead teams in consulting and implementation projects
Identify opportunities through business connects with clients and relationships in our client ecosystem
Lead RFP responses and contribute with business value articulation
Track emerging business models and trends for its applicability in manufacturing.
Build connects with analysts, speak jointly with customers in key Industry forums and publish thought leadership articles
Qualifications
Graduate/Post Graduate in Engineering/Sciences/management with specialization in Digital, Supply Chain, Analytics, Industrial & Operations, etc.
Industry experience in After sales service & parts management/ Customer support/ sales & marketing/ warranty management/ supply chain management with Automotive or Industrial manufacturing majors
Experience in outcome centric models preferred
Knowledge of various enterprise systems & Digital Technologies
1) Years of experience required for position: 5-15 years
2) Location for the position: USA (Charlotte, Detroit, Atlanta, Phoenix)

Tephra inc

Tephra inc

Established in :

1 Woodbridge Center, Suite 720 Woodbridge, New Jersey - 07095, United States

Website : http://www.tephrainc.com/

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