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ArcGIS Developer

ArcGIS Developer ( Job Ref : IYBCWO278697 )

SPAR Information Systems LLC

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Job Summary

Job Title:
ArcGIS Developer
Job Location:
New York City - New York
Category :
IT Software - Application Programming / Maintenance
Industry:
Information Technology
Work Type:
Full Time
Job Role:
Software Developer
Job Type:
Regular
Annual Salary:
Confidential
Experience Required:
3-6 Years
Job Description
  • 3+ years’ professional knowledge and experience in the design, configuration and implementation of Genesys 8.x Framework, CIM, SIP Server, Multi-Channel Routing, Web Chat.
  • Well rounded with experience in multiple contact center technologies including CTI, SIP and Genesys SIP Server, Call Routing and Historical Reporting, Genesys Workspace, Call Recording, VoIP technology, and CRM and IVR solutions.
  • 3+ years on Routing workflow development using IRD and composer.
  • Strong hands on skills like Java/JavaScript/Web services.
  • Good knowledge on Genesys reporting tools like advisors, pulse etc.
  • Solid analytical skills, problem determination, and resolution recovery processes
  • Ability to interface and cultivate excellent working relationships with technology teams, business analysts, and vendors
  • Bachelor degree with an emphasis on IS/IT or a minimum of 6 years of progressively responsible positions in contact center software, telecom and network technology.

Preferred skills:

  • Possess current Genesys certifications

Experience integrating Genesys with third party applications including but not limited to Salesforce.

SPAR Information Systems LLC

SPAR Information Systems LLC

Established in :

7800 Dallas PKWY Suite 120# Plano, Texas - 75024, United States

Website : http://sparinfosys.com/

Company Overview

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