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Application Holding Support

Application Holding Support ( Job Ref : 8CEYPW300252 )

IDC Technologies Pvt.Ltd.

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Job Summary

Job Title:
Application Holding Support
Job Location:
Chandigarh - Chandigarh
New Delhi/NCR - Delhi/NCR
Bareilly - Uttar Pradesh
Category :
IT Software - Application Programming / Maintenance
Industry:
IT-Software / Software Services
Work Type:
Full Time
Job Role:
Tech Support Engineer
Job Type:
Regular
Annual Salary:
Negotiable
Experience Required:
1-3 Years
Job Description
    We have opening for APPLICATION SUPPORT ENG. for our Client 

    Payroll company-IDC Technologies Pvt Ltd.
    Position: APPLICATION SUPPORT ENG. 
    JD: 

    1. Brief the objective and limitations of Handholding support to location IT Manager.

    2. Resource should be able to Hand hold the end users in application navigation.

    3. Resource should be able to explain the concepts and steps for specific operations.

    4. Demonstrate the functionalities required for normal functioning of application.

    5. Guide the end users to utilize the help desk services.

    6. Provide basic functional L1 support as per the agreed SLA norms.

    7. Trouble shooting with respect to incorrect inputs.

    8. Analyze the tickets and plan to minimize the recurrence by educating the users.

    9. End User Training on need basis.

    10. User handholding for day to day activities.

    11. Provide technical support as per the agreed SLA norms.

    12. Respond to all Technical Issues allocated by the service desk or by the users related to trouble Shooting, Diagnose and resolve issues.


    EXP-1 -2+ YEAR
    GRADUATION MUST/DIPLOMA(REGULAR)
    Salary-UPTO 22,000 CTC
    IMMEDIATE JOINING
    JOB ROLE:   C2H
    ONLY MALE CANDIDATE CAN APPLY
    IMMEDIATE JOINING.
View Contact Details

Contact Person Name: Meena Chauhan

Contact Number:01206679000

E-mail ID-1: meena.kumari@idctechnologies.com

IDC Technologies Pvt.Ltd.

IDC Technologies Pvt.Ltd.

Established in :

C-22/26, Sector – 57, Noida, Noida, Uttar Pradesh - 201301, India

Website : http://idctechnologies.com

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